Delete Your Account
The Padel House · Last updated: 8 June 2026
This page explains how to request deletion of your The Padel House
account (app package com.thepadelhouse.mobile) and the personal data
associated with it.
Option 1 — Delete from inside the app
- Open the The Padel House app and sign in.
- Go to Profile.
- Tap Delete Account.
- Confirm by tapping Request deletion.
Your request is reviewed by our team, who then permanently delete your account. You are notified by email once it is complete.
Option 2 — Request by email
If you cannot access the app, email support@thepadelhouse.com from the address or with the phone number linked to your account, with the subject "Delete my account". We may ask you to verify ownership before deleting.
What data is deleted
When your deletion request is processed, we permanently delete:
| Deleted | Details |
|---|---|
| Account & profile | Name, phone number, email address, sign-in records. |
| Bookings | Your reservation history and details. |
| Support messages | Messages you sent to our staff through the app. |
What may be kept
We may retain a limited amount of information where required by law or for legitimate business records (for example, transaction or tax records). Such data is kept only as long as required and is then deleted. We do not keep your data for any other purpose after deletion.
How long it takes
Deletion requests are typically completed within 30 days of verification.
Questions? Email support@thepadelhouse.com · Support · Privacy Policy